Warranty

LeatherSeats.com Warranty Details

Policy:

1. We reserve the right to inspect the part with the reported defect before a replacement part will be sent.

2. All returned defective parts must have a return authorization number.

3. If we decide to replace the defective part completely before inspecting the part then we do expect to receive the defective part back for full inspection. If we don’t receive the defective part back or if we find that the defect was not related to our workmanship or materials then we reserve the right to charge the full retail price of the replacement part that was sent out.

4. Because every leather hide is different and changes in dye lots are out of our control color matches for repairs or replacement parts are not guaranteed to be exact.

5. We reserve the right to repair rather than replace any defective part.

6. Inspection of the product upon reciept is the sole responsibility of the customer. Any defects or warranty issues must be reported within the first 30 days from the time the interior is recieved.

What We Cover:

1. Defects in workmanship or defective materials for a full 3 years or 36k miles from the date of purchase.

2. Premature wear-through/cracking of the seating surfaces within the 3 year/36k mile warranty time period.

3. The shipping costs to us and back to you for repair or replacement

What We Don’t Cover:

1. Damage done during installation caused by installer’s inexperience or error.

2. Damage caused by using inappropriate cleaning or conditioning chemicals.

3. Tears or cuts caused by any accident or owner abuse.

4. Any incidental expenses for down time including, but not exclusive to de-installation or reinstallation of the kit, rental cars, vehicle storage, hotel stay, etc.