CUSTOM LOOK | FACTORY FIT
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Return | POLICY

Thank you for visiting LeatherSeats 101.  Here we take provide a broad range of information on a wide variety of topics.  Many of these articles are in response to our customer's most common questions or specific product information that we feel is important to inform our customers of.  This particular article covers general return policy.  Continue reading below to find out more information...


Ford Mustang - Bright Red Leather
Ford Mustang - Bright Red Leather

Our return policy is fairly simple. We create custom, one-of-a-kind products to meet each of our customers personal tastes and vehicle specifications. This means that most of the products we create are very difficult or impossible to resell to another customer. So these custom products are non-returnable unless specific permission is granted from a sales manager. These returns are only allowed for uninstalled items which are ordered in suggested factory-match colors and are subject to a 25% restocking fee. These custom products include:

  • Leather Interior Kits
  • E-Brake Boots
  • Shift Boots
  • Steering Wheel Covers
  • Special Deals
  • LS Prime Packages

Our non-custom made products can be returned, but still require you to contact us with any problems you might have as well as to make arrangements for the return. ALL returns MUST have a valid return authorization number (RA#) printed on the outside of the box before they are returned.  All returned merchandise that does not have a valid return authorization number will be refused.

We understand that making a decision to buy a non-returnable product you cannot see can be difficult.  We strive to make sure you are comfortable and know exactly what you are purchasing before completing your order.  For example, we love to send samples to our customers so that they can pick the right colors for their project before purchasing.  We also offer pattern verification services in which you can send us pictures of your interior and we can help you find the right pattern for your vehicle.  We also have an industry leading warranty that covers our product whether it is installed by a professional or by a do-it-yourselfer. This warranty covers both manufacturing and raw material defects based upon your order specifications.  We hope that these things plus our experience upholstery professionals available toll-free would show you that we stand behind our product and are dedicated to providing you with the best solution for your vehicle's needs.

ALL returns MUST have a valid return authorization number (RA#) printed on the outside of the box before they are returned. All returned merchandise that does not have a valid return authorization number will be refused.